Privacy Policy

Privacy

Thank You for choosing My Flora. We are committed to protecting the privacy and confidentiality of our customers’ personal information. The information we collect is strictly used to process your order. Contact information from the order form is used for delivery purposes and to update you on your order status if needed. Our site may provide you with the option to opt-in and receive communications from us via e-mail at the point we request information from you. You are always given the option to opt-out from our mailing list and not receive future communications from us. Any financial information collected is used to bill to user for products purchased from My Flora.

My Flora will never sell or share personal information with third parties unless it is necessary to fullfill your order. Our employees and associates are obliged by us to respect your confidentiality. When you place an order with us, all credit card transactions are processed by Commerce Payment with industry standard encryption SSL(128 Secure Socket Layer).

Security

We place special importance in the security for all personally identifiable information provided to us. Unfortunately, no data transmission over the Internet is guaranteed to be 100% secure. While we strive to protect your personal information, My Flora cannot ensure or warrant the security of any information you transmit to us. Once we receive your transmission, we shall deliver our best effort to ensure its security on our systems.

Cookies

Cookies are small pieces of information transferred from a website to an individual’s computer for record keeping. Our website myflora.com.my uses cookies to recognize you when you return to our store. This will make using our site easier and enable us to enhance our site according to your preferences. Our cookies do not contain any personal identifying information. Most internet browsers are set up to accept cookies by default; however, you can change your browser setting to refuse all cookies. If you do this, some part of our website will not function properly and may be considerably slower.

Use of Collected information

When an account is created with My Flora, the customer provides the following information:

  • First and Last Name
  • Contact Number
  • Email Address
  • Address
  • Date of Birth

During the purchasing process. The customer provides the following additional information:

  • Credit Card Number
  • Receiver’s First and Last Name
  • Receiver’s Contact Number
  • Delivery Address
  • Billing Address
  • Titles of Item purchased from us

My Flora uses this information as follow:

  • Fulfillment of Orders
  • Tracking of your order status information
  • To contact via phone or email to inform you of delivery of items ordered
  • To email on flower tips information and marketing offers. This is only done if the customer has opted to receive these information from us.
  • To bill customers on orders and track sales figures.

Change of Personal Information

You are able to change or update your personal details at anytime. To do this, just login to your account and click on ‘edit profile’ If you wish to opt-out from our e-mail list and not receive further communications from us, simply follow the specific instruction outline within our communication e-mails. However, if you are still unable to complete the process, just send us an e-mail with the subject titled “Unsubscribe from Mailing List” and attach a copy of the undesired e-mail that was sent to you earlier.

Acceptance of These Terms

By using My Flora’s site, you signify your acceptance to the Security and Privacy Policy of myflora.com.my. My Flora reserves the sole right to change and update this policy at any time without notice. You are encouraged to review our Security and Privacy Policies from time to time. Price and availability of our products sold on this site are subjected to change without prior notice.

Your Feedback and Comments

My Flora welcomes your feedback concerning this Security & Privacy Policies. Please send your comments or questions to myfloraflorist@gmail.com